Shipping Policy
Shipping and Delivery Policy
Domestic Shipping (Within India)
At House of Rey, we aim to deliver your orders as quickly and efficiently as possible. Here’s what you can expect:
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Standard Shipping: Delivered within 5-9 working days at a flat rate of ₹120.
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Express Shipping: Delivered within 1-3 working days at ₹350, (subject to availability).NOTE: Working days exclude weekends, public holidays, and bank holidays.
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Payment Options: Cash on Delivery (COD) is currently unavailable.
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Accepted Payment Methods: Payments can be made through Debit cards, Credit cards , RuPay cards, UPI , GPay , Paytm , Phonepe and other online payment platforms.
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Full Payment Only: Orders must be paid in full at checkout, including the product amount, taxes, and shipping charges.
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There is no option for partial payments, EMIs, or half-and-half payment plans.
Order Updates
You will receive automated SMS or email notifications to keep you updated on your order’s status.
Important Information
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Working days exclude weekends, public holidays, and bank holidays.
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If your parcel status indicates "delivered" but you haven’t received it, please inform us within 24 hours. Beyond this time frame, we may not be able to assist with delivery-related issues.
For further inquiries or assistance, feel free to reach out to us at houseofrey15@gmail.com.